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Returns And Refund Policy

UPDATED 6-19-2024

Table of Contents

Overview

  • Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer a full refund or exchange.
  • Items must be unused and in the original packaging to be eligible for return.

Non-Returnable Items

  • Perishable goods (food, flowers, newspapers, magazines, coloring books)
  • Sale items
  • Gift cards
  • Downloadable software products
  • Some health and personal care items

Returns Process

  • Provide a receipt or proof of purchase.
  • Do not send your purchase back to the manufacturer.
  • Store credit refunds are granted for items not in original condition, damaged, or returned after 30 days 45 days max for special cases. any form  of refund does not include shipping cost.
  • company acknowledge shipping delays doesn’t happen but cant say it will not.

Refunds

  • We will notify you of the approval or rejection of your refund via email.
  • If approved, a credit will be applied to your original method of payment within 3-5 business days.
  • For delays, contact your credit card company or bank.

Exchanges

Gifts

  • Gift items returned will be processed as a gift credit or refunded to the gift giver.

Shipping Returns

  • Send returns to: FMJB, 5649 Hollywood Blvd, Los Angeles, CA 90028.
  • You are responsible for return shipping costs.
  • Consider using a trackable shipping service for expensive items.

Contact Us

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